Top roles
Consultant (Specialist)< 2 years
Incident & Problem Manager< 2 years
Project / Program Manager< 2 years
Scrum Master< 2 years
Sales
Business Development
Communication skills
Agile
Agile/Scrum
Miscellaneous
Project Management
CRM

Salesforce
Cloud

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Language
Fluent English
English
Fluent
French
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Dutch
Fluent
Work experience
Since 2016
Back Officer Transversal Operations @ Engie
01 February 2025 -
Responsible for issuing and matching Deal confirmations, Invoices & Settlements; liaised with Front Office and ensured processes adhered to internal timelines.

Scrum Master @ Capgemini
01 February 2024 -
Coordinated meetings, encouraged creativity and mentored team members in an agile environment.

Project Consultant @ Trifinance
01 October 2024 - 31 December 2024

Medior Complaints manager @ Capgemini
01 September 2022 - 30 November 2022
Analyzed client complaints, communicated solutions within the SLA.

Resource Manager @ Capgemini
01 January 2022 - 31 August 2022
Managed incoming clients’ requests and matched them with appropriate candidates.

Credit risk analyst @ Arval Belgium
01 November 2016 - 30 September 2021
Managed clients to assess creditworthiness and communicated necessary specific information.
Education experience
Since 2015
Foundations of Project Management @ google
01 January 2024 - 31 December 2024
BA L1: Business Analysis Practitioner @ Capgemini
01 January 2023 - 31 December 2023
Professional Scrum Master Level 1 @ Scrum.org
01 January 2021 - 31 December 2021
Bachelor of Business Engineer @ Vrije Universiteit Brussel
01 January 2015 - 31 December 2015

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