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Kerim Karaaslan

IT Support specialist @ MINIMA
Limburg, Belgium

Top roles

Helpdesk / Support< 2 years
ICT Purchaser< 2 years

Systems

Linux
VMware
Windows Server

Microsoft Dynamics 365

MS Exchange Server

Network/Telecom

Cisco

Design / UI-UX

Adobe illustrator
Language
Native Dutch
Dutch
Native
Turkish
Native
English
Good
Japanese
Good
French
Average
Work experience
Since 2021
IT Support specialist @ MINIMA
01 January 2024 - 01 January 2024

Management of Microsoft Admin Center, Intune, and Cloud Backups for an efficient and secure customer environment. Resolving issues such as Outlook crashes, OneDrive synchronization problems, and performance optimization for slow PCs. Installing and configuring printers and diagnosing technical malfunctions.

IT Technician (Self employed) @ Phone Center Koersel
01 January 2021 - 01 January 2023

Repairs of screens, batteries, charging ports, and water-damaged devices. Microsoldering connections between components and the motherboard. Removing FRP-locked accounts for refurbishment purposes. Reballing ICs. Data recovery. Setting up computers for business and private clients. Installing, upgrading, downgrading, and formatting operating systems. Troubleshooting for iOS, Android, Windows, macOS, and hyperOS.

Education experience
Since 2010
Network and system management @ VDAB
01 January 2023 - 01 December 2024
Master mobile repair @ Rewa Academy
01 January 2019 - 01 December 2020
Japanese - JLPT @ KU Leuven
01 January 2017 - 01 December 2018
Japanese @ PCVO Moderne Talen
01 January 2013 - 01 December 2017
Office and Sales @ Campus FLX
01 September 2010 - 01 June 2016
Connect with Kerim Karaaslan

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