Top roles
Helpdesk / Support5 - 10 years
Systems
VMware
Windows Server
Microsoft SQL Server
Microsoft 365 / Office 365
Windows
Active Directory / Windows Server
Cloud
Cloud
Azure
Network/Telecom
Cisco
VoIP
Back-end
SQL
CRM
Salesforce
Miscellaneous
Server
Security
Fortinet
Design / UI-UX
Adobe Indesign
Language
Native Arabic
Arabic
Native
English
Good
Dutch
Good
Work experience
Since 2018
ICT Engineer @ Openlane Europe NV
01 October 2018 - 24 April 2025
- Account creation, hardware setup, software installs
- Onboarding, supplier communication, hardware orders
- Tools: Okta, Salesforce Lightning, Office 365, ServiceNow, Zabbix, PBX, SQL Server
Education experience
Since 1997
System Administrator @ VDAB
01 September 2017 - 30 June 2018
Systeembeheer opleiding.
elektriciteit en informatica @ Port-Said Universiteit
01 September 1997 - 31 May 2001
Behaalde een uitstekende resultaat, erkend als gelijkwaardig met Vlaamse graad van bachelor in de industriële wetenschappen.
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