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ALEXANDRE MOPIDE KISSOCA

IT-consultant @ Devoteam
Flemish Brabant, Belgium

ServiceNow | Functional & Business - Analyst | ITIL | CSA | ITSM | HRSD

Top roles

Business Analyst< 2 years

Miscellaneous

IT Service Management
ITIL
Critical thinking
Technical Support

Agile

Agile/Scrum
SAFe

Front-end

JavaScript

Systems

Active Directory / Windows Server

Cloud

ServiceNow

Modeling Languages

HRIS

HR / Sourcing

Recruitment Advertising
Language
Native Dutch
Dutch
Native
English
Fluent
French
Fluent
Work experience
Since 2022
IT-consultant @ Devoteam
01 March 2022 - Present
Education experience
Since 2018
Certified Implementation Specialist - IT Service Management @ ServiceNow
01 January 2022 - 31 December 2022

Specialization in IT service management implementation.

Certified Implementation Specialist - Human Resources Service Delivery @ ServiceNow
01 January 2022 - 31 December 2022

Specialization in HR service delivery implementation.

Certified System Administrator @ ServiceNow
01 January 2021 - 31 December 2021

Certification in ServiceNow administration.

Idea & Innovation Management @ Erasmushogeschool Brussel
01 September 2018 - 30 June 2021

Bachelor's degree focused on idea generation and management.

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