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Helpdesk / Support< 2 years

Back-end

SQL

.NET

.NET Core

ASP.NET

C#

Mobile devices

ASP.Net Core

Kotlin

Laravel

Java

PHP

Android

iOS

Miscellaneous

Desk Support

APIs

Database

Excel

IT Service Management

Project Management

Communication and Relationship-Building Skills

Critical thinking

SEO

Entity Framework

Systems

Desktop / PC

Hardware

MySQL / MariaDB

Exchange

Microsoft SQL Server

Microsoft 365 / Office 365

Linux

Windows Server

Active Directory / Windows Server

Access Points

Front-end

Blazor

CSS3

HTML

Bootstrap

JavaScript

Ajax

Network/Telecom

Infrastructure

SOAP

TCP/IP

Sales

Customer Service

Account Management

Aftersales

Agile

Agile/Scrum

CRM

CRM

IDE

Visual Studio

Design / UI-UX

Photoshop

Security

Fortinet

Microsoft Dynamics 365

M365

Language

Native Dutch

Dutch

Native

English

Fluent

French

Fluent

German

Average

Work experience

Since 2023

First line support infra / Account manager analyst @ Qastan NV

01 February 2023 - Present

Education experience

Since 1997

Programmeren | Netwerkbeheer @ Hogeschool Vives Kortrijk

01 September 2019 - 01 June 2021

Met onderscheiding geslaagd.

Literatuur @ Lycée Europeen Montebello (Frankrijk Rijsel)

01 January 2002 - 01 January 2004

Bac Literatuur.

01 January 1997 - 01 January 2002

Nationaal diploma "brevet des colleges".