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Microsoft 365 / Office 365
Back-end
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SAS
IT Helpdesk 2nd L @
01 December 2018 - 31 August 2021
System Administrator and the 2nd level HelpDesk support, involving various server configurations and administration tasks.
IT Helpdesk 2nd L @
01 September 2016 - 31 December 2018
Administration of virtual servers and managed data backups and support.
IT Support 1st L @
01 November 2015 - 30 September 2016
Installation and administration of Microsoft Windows Server and other distribution systems.
IT Support @
01 August 2014 - 31 October 2015
Resolving daily IT issues and assisting the IT network engineer.
Customer Care Supervisor @
01 September 2005 - 31 July 2011
Managing customer service and providing IT support.
System and Network Administrator @
01 January 2024 -
In progress.
ICT infrastructure @
01 January 2024 -
Attendance certificate.
Weblogic server @
01 January 2017 -
Attendance certificate.
Database Backup & recovery OCP @
01 January 2016 -
Attendance certificate.
Database Administration @
01 January 2016 -
Attendance certificate.
Introduction to SQL Ed 1.1 @
01 January 2016 -
Attendance certificate.
CCNA @
01 January 2010 -
Attendance certificate.
Computer Science @
01 January 2010 -
Bachelor degree.
High School Diploma @
01 January 1994 -
High school diploma.