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Senior Service Delivery Manager / Project Manager @
01 July 2024 - 31 March 2025
Lead ITSM improvements, operational efficiency and manage FollowMe printing rollout project.
Teacher programming and hardware @
01 September 2023 - 31 July 2024
Teaching programming (Python), ICT (Scratch and general ICT knowledge) and hardware (networking).
Lecturer Windows and Security @
01 November 2021 - 31 August 2023
Teaching Windows and Security to students of Professional Bachelor and Graduate courses.
IT Teacher @
01 April 2018 - 30 November 2021
Teaching Service Desk (ITIL), Microsoft Office, Digital Skills, and more while mentoring classes.
IT Project Manager @
01 September 2017 - 31 March 2018
Leading the WMS migration project and ASRS integration project.
IT Auditor @
01 December 2016 - 31 July 2017
Performing internal ICT audits and providing independent opinion on process risks.
IT @
01 January 1992 - 31 December 1992
Bachelor of IT (Systemanalist – Software engineer) with high distinction.
