Top roles
Developer / Programmer< 2 years
Helpdesk / Support2 - 5 years
Systems
Active Directory / Windows Server
Language
Native French
French
Native
English
Fluent
Dutch
Average
Work experience
Since 2011
Support Engineer (European Commission) @ Cronos Europa (consultant)
01 January 2020 - 01 January 2023
Support 1st and 2nd line for EU users. On-site troubleshooting (proximity team). Creation and configuration of accounts via the active directory for new trainees of the European Commission (Bluebooks). Resolved various technical problems ranging from PC's, hardware, software, network printers, LAN/WAN, VPN etc.
IT Support specialist @ ZennIT (internship)
01 March 2013 - 01 May 2013
Store management. Computers and smartphone hardware repair. On-site troubleshooting for VIP customers. Maintain and administration of store server.
IT technician @ Don Bosco Institute
01 January 2011 - 01 January 2012
Learning all concepts of networks, systems, servers, virtualization and troubleshooting.
Education experience
Since 2023
Computer Sciences @ ITSCM | EPHEC
20 September 2023 - Present
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