Guido Messemaekers

As (Senior) Service Delivery Manager and executive member of the IT management team, it is my responsibility to organize well-functioning IT teams for optimal delivery and support of the Non-life-insurance portfolio.
I cherish the team development, addressing the roadmaps by removing IT obstacles, facilitating interaction within IT and with stakeho

Leading IT initiatives to enhance digital capabilities in the Health sector.
Implemented advanced testing methodologies, significantly improving product quality.
Collaborating with cross-functional teams to align technology solutions with business goals.
Implement & coach multiple (cultural) organizational changes in a global context.
Introduced the teams knowledge wise and culturally to ITIL for service management and SAFe Agile for capability building.
Managed CAPEX & OPEX budgets.
Teams lead:
• Global Architecture
• Lab Information Systems (Technical analysis, Development, Testing, Production & Support)
• Data Management (Data Lake, Data integration, reporting, …)
• PMO
• Computer System Validation (GxP validation of HW & SW and Processes).

Spearheaded sustainable manufacturing and supply chain technology strategies.
Led a team in the design and execution of innovative technology solutions.

Director EMEA Supply Chain Technology
May 2018 - Sep 2021
Budget preparation & monitoring. - Managed CAPEX & OPEX budget (each multi-10M€).
Implemented & coached multiple (cultural) organizational changes.
Brought the teams knowledge wise and culturally to ITIL for service management and SAFe Agile for capability building.
Build IT & Supply Chain automation in 2 new state of the art highly automated Distribution Centres of each 20.000 m2 (Green field).
Retrofitting legacy Distribution Centres with latest and greatest processes and solutions (extra complexity from brown field).
Strong Supply Chain stakeholder management and cooperating in optimising the goods flow through the DC’s.
Part of research team to Improve Logistics processes and solutions to handle the digital
transformation (such as Increase to 4 times DC cartons outbound volumes).
Teams lead:
• Client Infra (Supply Chain & Office)
• Network
• Platforms (Data Centers & Cloud, including DevOps)
• WCS
• Delivery (PMO)

Manager ELC TechOps Engineering
May 2014 - May 2018
Part of the Nike Tech Management team of Nike European Logistics Campus (Laakdal).
Responsible for team & project management of IT Infrastructure Solutions Delivery professionals.
In collaboration with the Nike Tech Management colleagues, business consultants and other local and global Nike Tech teams, determine the ELC IT strategies.

Responsibilities:
- Lead, manage and coach the Nike ELC IT Infrastructure Delivery team
- Maintaining relationships with other local and global Nike Tech teams
- Negotiate & aligning strategies with other Nike Tech teams
- Maintain relationships with business leaders
- Relationships management with external IT partners
- IT Program and Project Management
- Optimize IT processes and procedures

Infrastructure Solutions coordinator
* Provide advice to employees in the Infrastructure team in the design and realization of infrastructure projects
* Provide advice to employees when evaluating requests that are passed to the team
* Advise for process improvement in the infrastructure team
* Critically reviewing existing processes and procedures
* Supervision of staff
* Collaborate with / coordinate with suppliers for projects realization
* Independently execute infrastructure projects
* Documentation of comprehensive solutions

Director ICT – August 2011 – August 2013
The CIO of MAN Region West asked me as member of the Directors committee to organise a professional, efficient and appreciated ICT in Belgium & Netherlands aligned with both the local Business requirements for Importer and Dealers organisations with extra attention on implementing and globalising DMS – SAP integration.
Attention points: Budget, structure, people, performance, appreciation, alignment.
Area’s: Operations, Maintenance, Change management, Projects, Continuity.

Manager IT - August 2009 – May 2011
The CIO of MAN Region West asked me to organise a professional, efficient and appreciated ICT in Belgium & Netherlands aligned with both the local Business requirements for Importer and Dealers organisations.
Attention points: Budget, structure, people, performance, appreciation, alignment.
Area’s: Operations, Maintenance, Change management, Projects, Continuity.