Rôles occupés
Cloud
Cloud
ServiceNow
Miscellaneous
ITIL
Troubleshoot
CRM
CRM
Network/Telecom
Infrastructure
IT Support Analyst @
01 July 2021 - 01 November 2023
Bilingual (French/English) IT Support Analyst with over 2 years of experience in IT support within global environments, specializing in Incident Management, CRM Support Stakeholders, and complex troubleshooting.
Networks and telecommunications @
01 September 2021 - 30 June 2023
Bachelor's degree focusing on network infrastructure and telecommunication technologies.