Rôles occupés
Systems
SharePoint
Windows
Active Directory / Windows Server
Microsoft 365 / Office 365
Miscellaneous
IT Service Management
Network/Telecom
Network
IT Support (Call) @
01 June 2024 - 31 October 2024
Support for VIP users, handling incidents, recording and encoding requests and inquiries.
Service Desk Operator @
01 June 2023 - 30 June 2024
User support remote and on-site, recording and tracking incidents, reconfiguration and installation of IT equipment.
IT Support (Proxy) @
01 January 2020 - 31 December 2020
Certified as System and Network Administrator, providing technical support.
Certified as System and Network Administrator @
01 January 2020 - 31 December 2020
Completed a specialization in IT support and network administration.
