Redouan Senhaji

Successfully launched and managed multiple products across Amazon and Bol.com marketplaces. Handled product sourcing, pricing strategy, marketing, and customer service independently. Gained expertise in online retail operations, sales optimization, and fulfillment processes.

Analyzed cross-border electricity flows and capacity calculation mechanisms. Contributed to functional/technical specification reviews and testing campaigns in large environment. Coordinated with TSOs and NEMOs to ensure harmonized process implementation.

Gathered and translated requirements for custom-built Transparency market data publication tools. Managed the product backlog and feature prioritization as Product Owner. Implemented Agile practices, facilitated ceremonies, and coached teams to improve delivery efficiency. Aligned multiple initiatives with strategic priorities, coordinating cross-team dependencies and contributing to portfolio-level planning.

Executed UAT, regression, performance, and exploratory testing. Ensured defect lifecycle management and validated system readiness for EU platform launches.

Founded and managed the internal translation service.

Designed training materials, e-learning, and user guides. Delivered workshops, classroom training, and one-on-one coaching to maximize adoption.

Training in generative AI tools.

Certified Scrum Master.

Foundation certification in software testing.

Specialized training in business analysis.

Introductory course in SQL programming.

Introduction to Business Process Model and Notation.

Bachelor's degree in Office Management.

Specialized training in SharePoint management and advanced MS Office skills.