Profil | Editx

Rôles occupés

Helpdesk / Support2 - 5 years

Systems

Hardware

Windows

Network/Telecom

Network

Cloud

OpenShift

Miscellaneous

Desk Support

Sales

Communication skills

Langues

Maternelle Turkish

Turkish

Maternelle

English

Bon

Dutch

Moyen

Expériences professionnelles

Since 2018

Onsite Support L1/L2 @ VPK Packaging Group

01 January 2023 - 31 December 2025

Onsite Level 1 and Level 2 support for VPK employees.

IT Support L1/L2 @ Kellogg’s Mechelen

01 January 2023 - 31 December 2023

Provided Level 1 and Level 2 support for Kellogg’s employees.

Deskside Support L1 @ Mastercard Europe

01 January 2022 - 31 December 2022

Provided Level 1 deskside support for Mastercard employees.

IT Support L1/L2 @ Mondolez Belgium

01 January 2022 - 31 December 2022

Handled Level 1 and Level 2 IT support tasks.

IT Network Support Technician (Field Engineer) @ Freelance

01 January 2020 - 01 January 2022

Delivered field network support services in Belgium.

IT Network Support Technician (Field Engineer) @ Freelance

01 January 2018 - 01 January 2019

Provided on-site network support as a field engineer in Turkey.

Études et diplômes

Since 2018

IT Support and Network Technician @ Intec Brussels

01 January 2020 - 31 December 2020

Specialised training in IT support and network technologies.

IT Support and Network Technician @ Izmir Katip Celebi University

01 January 2018 - 31 December 2018

Bachelor’s degree focusing on IT support and network management.

Alperen Okan