Imen Ben Aziza

Transformed business needs into digital solutions by leading content and CRM initiatives. Managed a portfolio of 600+ websites (WW), ensuring consistency and process efficiency. Analyzed user behavior & performance reports to identify areas of improvement. Collaborated with UX/UI teams to enhance digital platforms and user experience. Coordinated cross-functional teams to align IT, Marketing, and Business objectives. Managed and delivered over 50 website creation projects with seamless functionality.

Led a team of 6 members, ensuring smooth communication and collaboration. Implemented workflow automation to improve efficiency and reduce errors. Managed and maintained accurate client data within CRM platforms. Conducted SEO and performance audits, improving search rankings and visibility.

Edited & managed multilingual digital content across different regions (MEA & T). Handled client feedback & SLA compliance, ensuring high service standards.

Ongoing training program focused on business analysis skills.

Bachelor's degree program in Business Management.