Tech stack
ERP
ERP
Microsoft Dynamics 365
MS Exchange Server
Groupage @
01 April 2023 -
Responsible for the fully operational file management from A to Z within the ERP system.
Housekeeping Floor Supervisor @
01 December 2017 - 01 April 2023
Managed housekeeping department operations, including staff scheduling, inventory control, and quality inspections.
Duty Manager @
01 August 2015 - 01 July 2016
Supervised hotel operations during shifts, overseeing staffing, customer service, and daily business activities.
Senior Guest Services Officer @
01 April 2013 - 01 March 2015
Managed day-to-day financial transactions, ensuring accurate billing and processing.
Conference Sales Manager & Social Media Coordinator @
01 September 2012 - 01 February 2013
Contract creation, negotiations and closure, relationship sales, social media update, maximize meeting and room revenue in coordination with other sales team.
Business Administration @
01 January 2016 - 01 January 2017
Thesis: Feasibility of Expanding the Korean Cosmetics Market in Spain: AmorePacific.
Hospitality Management @
01 January 2008 - 01 January 2012
Thesis: Starwood - F&B Sustainability and Social Responsibility for EAME Region.