Rôles occupés
Systems
Network/Telecom
SAP
Back-end
Provided hands-on and remote technical support via telephone, email, and tickets. Analyzed and troubleshoot software and hardware issues, installed operating systems, and ensured precise handling of service requests.
Assigned badges to users, updated user information in ‘Ad Structure’, and managed devices within the domain.
Assisted with migration projects, formatted hard drives, and installed security software.
Provided support for ATM systems and created follow-up tickets.
Provided technical support to customers and prepared quotations and orders.
Provided technical and commercial advice to customers and maintained warehouse stock.
Analyzed orders, provided technical advice, and prepared detailed quotations.
Graduated in Applied Computer Science.
Completed coursework in Electro Technology.
Studied Electro Technology.
Completed studies in Electro Mechanics.