Rôles occupés
Systems
Network/Telecom
Miscellaneous
2nd line support of both residential and business customers in terms of internet, TV and fixed telephony.
Technical assistance to Business customers on Telelink, Isabel6 and Business Bank applications.
Troubleshooting hardware, software and network problems.
Propose new promotions to existing and past customers.
Adjusting and improving customer data.
Taking and scheduling mazout orders.
Renewing contracts and selling assistance contracts.
Helping customers find their products.
Providing product information to customers.
Assembly, configuration, maintenance and repair of computers and laptops.
Mainly solving small problems such as mailboxes that were full.
Encoding of customer data.
Assembly, configuration, maintenance and repair of computers.
Various functions as administrative assistant, shop employee.