Rôles occupés
Systems
Miscellaneous
Network/Telecom
Technical support for banks and Isabel6 customers. Resolving hardware and software issues. Following up on orders (Isabel cards and card readers). Investigating log files and system information, including XML files from payment vouchers. Researching phishing and fraud.
Continuous monitoring of systems, software, and hardware. Keeping up with developments using monitoring tools. Identifying and quickly resolving network issues. Collaborating daily with multiple parties.
Welcoming and serving visitors for multiple clients. Answering and forwarding phone calls. Handling incoming and outgoing mail and courier services. Placing orders: sandwiches, taxis, office supplies, etc. Various administrative tasks.
Collecting hotel guests at the airport and guiding them to their hotels. Organizing information meetings and selling excursions. Preparing travel files: making sure everything is ready for departure, including arrangements with drivers and tour guides. Sales and marketing support: helping to sell coach and air holidays, and contributing to our online marketing.
Assisting customers with delays or problems to find quick and efficient solutions. Selling flight tickets at the desk (for last-minute travelers). Involved with check-in and ensuring smooth operations. Performing small administrative tasks (preparing mail for dispatch, handling emails, and ticket sorting).
Overseeing tour guides, checking their schedules, and inspecting hotels.
Collecting hotel guests at the airport and guiding them to their hotels. Organizing information meetings and selling excursions. Preparing travel files: making sure everything is ready for departure, including arrangements with drivers and tour guides. Sales and marketing support: helping to sell coach and air holidays, and contributing to our online marketing.
Currently pursuing a Bachelor's degree in IT through distance learning.
