Rôles occupés
Service Delivery Manager< 2 years
Systems

VMware
Active Directory / Windows Server

Microsoft 365 / Office 365
Cloud

Azure
Miscellaneous
ITIL
Back-end

PowerShell
Langues
Courant Dutch
Dutch
Courant
English
Bon
Arabic
Bon
Français
Moyen
Spanish
Moyen
Expériences professionnelles
Since 2012
Servicedesk Engineer @ aCOM-ib NV
01 January 2024 -
As a Service Desk Employee, I was responsible for resolving IT issues via our ticketing system and telephone contact. My duties included prioritizing tickets, troubleshooting, installing hardware, and documenting solutions, while providing onsite support.
Self-employed @ Food store
01 January 2014 - 01 January 2020
Daily management of the food store, including inventory management, customer service, and transport.
Lab technician @ SGS
01 January 2012 - 01 January 2013
Analyzing petroleum samples with semi-automatic devices in a continuous shift system.

Études et diplômes
Since 2010
systeem- en netwerkbeheer @ VDAB
01 January 2024 -

Besturingssystemen hardware en netwerken @ CVO Groeipunt
01 January 2023 -
Webdesign @ CVO Groeipunt
01 January 2023 -
Farmaceutisch technisch assistent @ Sint-Elisabethinstituut
01 January 2010 -
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