Alessia Caruso

Remote seasonal job (2 weeks in November and 2 weeks in February). Managing user issues through the platform's ticketing system GLPI. Coordinating coverage schedules with other team members. Reviewing and proofing of the questions for the games.

Another annual experience as a mathematics teacher in 2020-2021. Managing relationships with parents and fellow teachers. Adjusting lessons program and assessment tasks to ensure students achieve the required grades.

Student job on Sunday. Cashier operations and customer handling, including resolving issues and addressing complaints.

Planning of employees weekly schedule with custom made software. h24 phone call availability for two weeks per month.