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Sunay Cetin

Field Engineer IT @ Ascom
Bruxelles, Belgique

IT professional with a strong background in field engineering and helpdesk support, demonstrating expertise in system installation, configuration, mobile device management, and team coordination in ICT environments.

Rôles occupés

Field / Maintenance Engineer< 2 years
Helpdesk / Support2 - 5 years
Network / Telecom Engineer5 - 10 years
Sales2 - 5 years

Miscellaneous

IT Service Management
Technical Support

Back-end

Mobile devices

Microsoft Dynamics 365

MS Exchange Server

Cloud

ServiceNow
Langues
Maternelle Français
Français
Maternelle
English
Courant
Dutch
Moyen
Expériences professionnelles
Since 2000
Field Engineer IT @ Ascom
01 January 2022 - 31 December 2024

Installation configuration system nurse call system, dect commissioning configuration, helpdesk 2nd line.

IT Kiosk @ Belfius
01 January 2020 - 31 December 2022

Provisioning and stock, mobile devices management, helpdesk 3rd line.

Helpdesk 3rd line @ Orange
01 January 2018 - 31 December 2019

Line test readjustment, device configuration, informing and advising customer.

IT technician @ Telesafe
01 January 2017 - 31 December 2018

Installation of IT material, replacement IT components.

Provisioning / Shift Supervisor @ Proximus
01 January 2009 - 31 December 2017

Provisioning, line test readjustment, managing and coordinating team.

Shift Supervisor @ Gold Team s.p.r.l
01 January 2005 - 31 December 2009

Responsible for creating invoices, handling supply and stock.

Sales Associate @ The Phone House
01 January 2003 - 31 December 2001

Sale of products and services, devices configurations.

HELPDESK OPERATOR @ Proximus
01 January 2000 - 31 December 2001

Helping and advising customers on technical problems.

Études et diplômes
Since 1996
Provisioning @ Proximus
01 January 2012 - 31 December 2012

Certification in provisioning systems.

IT Project Management @ Proximus
01 January 2009 - 31 December 2009

Project training.

Economics @ SAINT-LOUIS
01 September 1998 - 01 June 1998

2nd years in Economics.

Higher Secondary Education @ SAINT-LOUIS
01 September 1996 - 01 June 1996

Economic sciences.

Connect with Sunay Cetin

Bon retour parmi nous

Bienvenue à bord!

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