Rôles occupés
Systems
Desktop / PC
Hardware
Windows
Active Directory / Windows Server
Microsoft 365 / Office 365
VMware
Windows Server
SCCM / MS Configuration Manager
Miscellaneous
IT Service Management
ITIL
Desk Support
Technical Support
Troubleshoot
Network/Telecom
DNS
Infrastructure
TCP/IP
Back-end
PowerShell
Lead Workplace Engineer @
02 January 2023 - Present
System Engineer with emphasis on workplace, configuration management and IT Infra projects
IT Support Engineer @ Cerba Research NV @
01 September 2019 - 31 December 2022
2nd and 3rd Line Support Engineer, Assistance with projects, documenting new processes and applications.
Senior Support Engineer @ Stora Enso @
01 October 2018 - 30 June 2019
Windows 10 Migration project and 2nd and 3rd line IT Support
Senior Support Engineer @ SABCA @
01 June 2017 - 30 September 2018
Hardware Replacement project, 2nd and 3rd line IT Support
2nd line support engineer @ Victaulic @
01 September 2017 - 30 June 2018
Windows 10 Pilot project, 2nd Line IT Support
2nd line support engineer @ Eurocontrol @
01 June 2017 - 31 August 2017
2nd Line IT Support, Replace hardware and re-organization of internal documentation
On-site Service Desk Engineer/ Technician @ Vincotte @
01 January 2017 - 30 June 2017
2nd and 3rd line IT Support, troubleshooting issues remotely for field technicians
On-site Service Desk Engineer/ Technician @ ISS @
01 September 2011 - 31 January 2017
1st and 2nd line IT Support, migration projects for Windows 7, 64-bit applications and MS Office
MCSE Server 2016 @
01 January 2023 -
Currently pursuing MCSE certification.
PC Technician @
01 January 2010 - 01 January 2011
Completed training as a PC Technician.
Applied Informatics @
01 January 2007 - 01 January 2008
Studied Applied Informatics.