Rôles occupés
Systems
Hardware
Internet of Things (IoT)
Miscellaneous
IT Service Management
Technical Support
Network/Telecom
Network
First Line Helpdesk Support @
01 October 2024 - 01 May 2025
Provided first level support addressing client issues and ensuring customer satisfaction.
First Line Helpdesk Support @
01 April 2024 - 01 September 2024
Assisted users with technical issues and inquiries, maintaining efficient service operations.
Kitchen Assistant @
01 November 2016 - 01 August 2022
Worked effectively in a team, showcasing interpersonal skills and problem-solving abilities.
Apprentice Plumber @
01 March 2016 - 01 October 2016
Adapted quickly to a variety of work environments while meeting deadlines.
Assistant Manager @
01 September 2011 - 01 March 2016
Utilized strategic planning to deliver the best results tailored to clients' needs.
Information Technology @
01 March 2023 - 01 June 2024
Pursuing additional specialization in IT.
Civil Engineering @
01 October 2009 - 01 March 2011
Master's degree in Civil Engineering.
Civil Engineering @
01 October 2005 - 01 July 2009
Bachelor's degree in Civil Engineering.
Mathematics and Computer Science @
01 September 2001 - 01 July 2005
High school diploma focused on Mathematics and Computer Science.