Top roles
Systems
Citrix
Active Directory / Windows Server
SCCM / MS Configuration Manager
Microsoft 365 / Office 365
Cloud
Azure
Back-end
PowerShell
System Admin and digital marketing (FR) @
01 May 2025 - 30 September 2025
Google Workspace implementation, user onboarding, documentation, and Website setup.
IT Consulting System Engineer Support L1 /L2 and IT coordinator (FR/NL/EN) @
01 July 2018 - 31 May 2025
Full stack end-user support and troubleshooting (network, applications, Microsoft 365, Citrix). ATM Support and Devices.
Helpdesk – CRELAN Brussels (FR/NL/EN) @
01 May 2024 - 30 September 2024
Full stack end-user support and troubleshooting.
Helpdesk (FR/NL/EN) @
01 July 2018 - 31 March 2024
Proactive server alert monitoring (Zabbix), incident management, and warranty coordination.
Digital Workspace (DWP) Implementation Test Coordinator @
01 July 2023 - 30 November 2023
Managed testing phases, troubleshooting of package validation errors.
ICT Internship – System Admin: On-site IT Support (FR/NL) @
01 January 2017 - 28 February 2017
Hardware setup, device re-ticketing, network reconfiguration.
Microsoft 365 Administrator Certification @
01 January 2023 - 01 January 2023
Certification in Microsoft 365 administration.
Europass / MCSA – Microsoft Certified Solutions Associate @
01 January 2017 - 01 January 2017
Certification in Microsoft Solutions.
Cisco CCNA – Certification @
01 January 2016 - 01 January 2016
Certification training in Cisco CCNA.
High School Degree @
01 January 2013 - 01 January 2014
Completed high school education.
Diploma in Basic Management – EPHEC’s Business Course @
01 January 2013 - 01 January 2013
Specialized training in basic management.