Top roles
Helpdesk / Support2 - 5 years
Systems
Active Directory / Windows Server
Microsoft SQL Server
Microsoft 365 / Office 365
Cloud
Azure
ServiceNow
Back-end
Jenkins
Language
Native Dutch
Dutch
Native
English
Fluent
French
Good
Work experience
Since 2022
Onsite Support @ Telenet
17 July 2025 - 31 December 2025
Responsible for BAU activities, preparation of devices for joiners, handling device leavers, and providing hands-on onsite support during the Windows 11 migration project.
Onsite Support @ WPP Project Belgium
10 February 2022 - 10 February 2025
Follow-up for field service tickets, MacOS deployments, Active Directory user management, and troubleshooting end user problems.
Education experience
Since 2017
Netwerkbeheer @ Syntra
01 September 2023 - 30 June 2024
Specialized training in network management.
Geschiedenis @ VUB
01 September 2019 - 30 June 2021
Bachelor's degree in History.
Netwerk & IT @ Coloma Plus
01 September 2017 - 30 June 2019
Secondary education in Network & IT.
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