Top roles
Project / Program Manager> 10 years
Service Delivery Manager2 - 5 years
Web Master / Web Manager< 2 years
Miscellaneous
Project Management
Database
IT Service Management
Web Applications
Agile
Agile/Scrum
Business Intelligence
Business Intelligence
Language
Native French
French
Native
English
Fluent
Spanish
Average
Work experience
Since 2007
IT Service Manager @ European Parliament - DG ITEC
01 July 2021 - 31 August 2024
Oversaw a portfolio of IT services, challenging existing processes and implementing new IT workflows to improve customer services and optimize working environments for teams.
Web analytics / Website Manager @ European Parliament - DG COMM
01 September 2018 - 31 July 2021
Managed migration from Google Analytics to new tools in compliance with GDPR, implementing a data-driven strategy for various teams.
Webmaster team leader - Editorial project leader @ European Parliament - DG COMM
01 May 2007 - 31 August 2018
Led the Webmaster team, creating internal procedures and managing the operational and strategic activities for the institution's main websites.
Education experience
Since 1996
Information & Communication Engineering @ Blaise Pascal University (France)
01 September 2004 - 30 June 2005
Multimedia products conception (APEL)
Business Communication @ L.T.P. A-M Martel (France)
01 September 1996 - 30 June 1998
Focus on business communication skills.
Connect with Jérôme Marlot