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Matej Šarlija

Customer Service Specialist @ Booking.com
Brussels, Belgium

Customer Service Specialist with experience in Software Development, particularly in backend logic and frontend development. Proficient in Node.js, AngularJS, Java, and database management. A multidisciplinary professional with a background in economics and strong language skills.

Top roles

Helpdesk / Support< 2 years

Back-end

SQL
Java
Python

Front-end

Angular / AngularJS
Node.js

Cloud

Docker
Language
Fluent English
English
Fluent
French
Average
German
Average
Work experience
Since 2015
Customer Service Specialist @ Booking.com
24 June 2024 - 31 December 2024

Provided comprehensive support to Booking.com property partners, managed property availability and reservation inquiries, and assisted with financial and policy-related inquiries.

Artificial Intelligence Developer @ AI Center Lipik
08 May 2023 - 07 November 2023
Specialist in Web Application and Database Development @ Algebra Bernays
08 December 2015 - 10 March 2016
Education experience
Since 2007
Economics @ Faculty of Economics and Business, Rijeka
10 December 2007 - 11 September 2012

Bachelor of Economics, EQF level 6.

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