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Responsible for daily operations of the Brussels service center and coordination of the field service team. Monitored key performance indicators and ensured team availability.
Team lead of the field service team, while still maintaining responsibility for delivering on site support.
Delivering on site technical support primarily for schools and high school students, including maintenance, troubleshooting and hardware repairs for laptops and desktops.
Handled the pickup and delivery of packages and documents. Ensured timely, accurate deliveries.
Handled the pickup and delivery of sanitary systems. Ensured timely and accurate deliveries.
Production of Belgian identity cards and passports with particular attention to compliance with quality standards and the inspection of the final product for accuracy and finish.
3rd degree in Tourism
2nd degree in Tourism
1st degree in Graphic Techniques