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JM

Jan Mertens

VP Information Technology Europe @ FedEx
Flemish Brabant, Belgium

VP IT Europe at FedEx with extensive experience in strategic IT operations, data center management, and organizational effectiveness.

Top roles

Developer / Programmer5 - 10 years
Helpdesk / Support5 - 10 years
Technical Analyst2 - 5 years

Cloud

Cloud

Security

Cybersecurity

ETL Datawarehouse

DataStage

Network/Telecom

VoIP

HR / Sourcing

Strategic Recruitment Planning
Language
Native Dutch
Dutch
Native
English
Fluent
French
Good
Spanish
Average
German
Average
Polish
Average
Work experience
Since 1990
VP Information Technology Europe @ FedEx
01 October 2017 - 30 June 2025

Led 3 dep (Network, Field IT, Customer Integration) total ~650 staff across EU. Managed €150M budget, delivering strategic infra operations across FedEx EU.

MD Information Technology International @ FedEx
01 February 2010 - 30 September 2017

Directed IT infrastructure operations across Europe, including Field IT services and Data Center management. Oversaw a team of approximately 120 employees and managed an annual budget of €30M.

Sr. Mgr IT Business and Infrastructure Solutions EMEA @ FedEx
01 February 2000 - 31 May 2010

Managed Helpdesk, Systems, and Network teams (35 FTE). Oversaw €25M infrastructure budget across the EMEA region.

Manager Systems Development @ FedEx
01 November 1996 - 31 January 2000

Led a 12-person team of developers and DBAs supporting Finance, HR, Billing, and Marketing systems. Focused on PeopleSoft implementation and system/network architecture for EMEA.

(Sr.) IT Analyst @ FedEx
01 November 1990 - 31 October 1996

Held administrative and project coordination roles in telecom and ITD. Progressed to acting manager in Germany; handled budgeting, capital planning, vendor negotiations, and field operations expansion.

Education experience
Since 1984
Artificial Intelligence @ MIT Sloan School of Management
01 October 2024 - 31 December 2024

Course on implications of Artificial Intelligence for Business Strategy.

Pure Economics @ Katholic University Leuven
01 January 1986 - 01 January 1990

Master's degree in Pure Economics.

Forwarding Agent @ Sint Lodewijk - Antwerp - Belgium
01 January 1984 - 01 January 1986

Bachelor in Forwarding Agent.

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