Top roles
Helpdesk / Support5 - 10 years
Systems

MySQL / MariaDB

PostgreSQL

VMware

Windows Server
Back-end

SQL
Miscellaneous
IT Service Management
Language
Fluent French
French
Fluent
English
Good
Dutch
Average
Work experience
Since 2015
Helpdesk IT & DBA @ Université Technologique Bel campus (RDC)
01 December 2018 - 30 September 2022
IT Helpdesk, installation of operating systems and applications, antivirus updates, management of IT supply stocks, internet network configuration, hardware maintenance, data backup scripts, and project management.
Helpdesk and DBA @ Cid Computer - Office Congolais de Contrôle (RDC)
01 July 2015 - 31 August 2018
Maintenance of applications and hardware, data backup, Windows server configuration, local and internet network configuration, equipment configuration, virtual machine setup on Windows Server, SQL Server backup planning, system optimization, application installation and maintenance, user training.
Education experience
Since 2024
Sciences et Technologiques de l’information et communication @ UCLouvain
01 September 2025 -
Master in Information and Communication Sciences.

Informatique de gestion @ Kanal - Centre Pompidou (Bruxelles)
01 September 2024 - 01 December 2024
Internship focused on encoding and digitizing catalogues in a database.
Connect with Olivier Isilo Bongole