Top roles
Helpdesk / Support< 2 years
Project / Program Manager< 2 years
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CRM

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Language
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French
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English
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Italian
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Work experience
Since 2016
Senior Credit Analyst @ Not indicated
01 April 2023 - 31 December 2023
Development of customer relation and support.
Key Account Manager - Partnership program @ TopCompare.be
01 August 2022 - 31 December 2023
Creation of partnership with external company, development of customer relation and support, promotion of new product and upselling.
Project manager @ Smart Media Agency
01 June 2021 - 31 July 2022
Managing content marketing projects from creation to publication for leading Belgian newspapers.
Business Developer - SaaS Hospitality @ CUSTOMER ALLIANCE
01 April 2019 - 30 June 2020
Delivering expertise on e-reputation field, leads search, cold calling, contacts follow-up, closing deals.
Customer Support Lead assistant @ Ubeeqo
01 August 2017 - 31 August 2018
Main point of contact for B2B customers, organization of the work in the FR customer care team.
Military Service @ FGI – FSI Varce Armée de terre FRANCE
01 March 2016 - 31 August 2016
Served in the 27th brigade d’intervention, 7th bataillon, 4th section.
Education experience
Since 2011
Business Administration @ ESCG PARIS
01 January 2011 - 01 January 2014
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