RAKHI PANTHALAMUNDAYIL

Business Functional Analyst @ AG Insurance

Brussels, Belgium

Experienced Business functional Analyst with 13 years of expertise across Europe and India in the banking and insurance sectors. Proven ability to bridge business and IT through deep knowledge of business analysis, stakeholder engagement, process optimization, and digital transformation. Skilled in gathering and translating complex requirements into actionable solutions aligned with business strategy. Extensive experience in regulatory compliance including GDPR, FATCA/CRS, and AML frameworks, alongside proficiency with IFRS standards and BRIO reporting tools. Adept at Agile and Waterfall methodologies, driving seamless system integration and compliance-driven digital initiatives.

Top roles

Developer / Programmer2 - 5 years

Business Analyst5 - 10 years

Back-end

SQL

.NET

Python

Cloud

Azure

Mgmt Frameworks

COBIT

Business Intelligence

Power BI

Language

Native Hindi

Hindi

Native

English

Fluent

French

Good

Dutch

Average

Work experience

Since 2012

Business Functional Analyst @ AG Insurance

01 January 2019 -

Proficient in conducting comprehensive requirements gathering sessions with stakeholders to understand business needs and translate them into functional specifications, including those related to regulatory frameworks such as GDPR, AML, and FATCA/CRS.

Solution Designer @ Den norske Bank(DNB)

01 January 2016 - 01 January 2019

Led the successful implementation of GDPR compliance measures for a leading bank in Scandinavia, ensuring adherence to regulatory standards and data protection protocols.

Developer and lead @ Tata Consultancy Services

01 January 2012 - 01 January 2016

Collaborated with the team to successfully launch new travel cards for customers, driving a 150% increase in revenue.

Education experience

Since 2012

Electrical and Electronics Engineering @ Government College of Engineering Kannur, India

01 January 2012 - 31 December 2012

Bachelor of Technology in Electrical and Electronics Engineering.