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Technical Implementation Specialist @
01 November 2021 - Present
Administered ServiceNow instances, participating in upgrades, enhancements, and integrations. Communicating with clients and partners, gathering requirements to improvements\customizations, configurating it or requesting developers team to develop it, testing and implementing.
QA Engineer @
01 April 2020 - 30 November 2021
Computer Science @
01 October 2023 - 30 October 2025
Master's degree in Computer Science covering software development, database management, and networking.