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Consultant (Specialist)< 2 years
Helpdesk / Support< 2 years
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IT Project Management
IT Service Management
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Work experience
Since 2022
Hostess @ ROCK THE CITY asbl
01 December 2022 - 01 August 2025
As a hostess, my responsibilities included welcoming, informing, and guiding visitors or clients, responding to inquiries, managing the shop and box office, and checking in VIPs.
Consultant - Technology Risk Advisory (IT, Data & Analytics) @ Deloitte
01 March 2025 - 30 June 2025
As part of the IT Audit team, I contributed to multiple client projects focused on evaluating and testing IT controls within complex system environments.

Dutch Teacher @ Ville de Bruxelles - Stad Brussel
01 October 2022 - 31 March 2025
Dutch teacher for first, second and third grade. Organising recreational activity.
Customer Care @ Europ Assistance
01 July 2024 - 31 December 2024
Handled customer care duties, including managing email inquiries, cancellations, and refunds.

Customer Care @ Europ Assistance
01 July 2023 - 30 September 2023
Handled customer care duties, including managing email inquiries, cancellations, and refunds.

Car Rental Operator @ ALD Automotive
01 July 2022 - 30 September 2022
Encoding invoices in the program, customer follow-up/email processing.

Salesperson @ C&A
01 May 2022 - 31 May 2022
Worked as a salesperson.
Education experience
Since 2021
Informatics @ Erasmushogeschool Brussel
01 January 2021 - 31 December 2021
Bachelor's degree in Informatics.

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