Top roles
Helpdesk / Support< 2 years
Service Delivery Manager< 2 years
System Engineer / Administrator> 10 years
Systems
Virtualization
Active Directory / Windows Server
ERP
ERP
Microsoft Dynamics 365
Microsoft Dynamics 365
Network/Telecom
Network
Sales
Customer Service
Language
Native French
French
Native
Dutch
Fluent
English
Good
Work experience
Since 2009
IT Manager EMEA & APAC @ Avanos Medical Belgium
01 February 2020 -
Managing the IT Environment for the EMEA & APAC region, overseeing hardware/software/mobile devices and meeting rooms for approx. 230 people across regions.
Digital Transformation Project Manager @ Armonea
01 February 2019 - 30 September 2019
Transformation of the IT infrastructure, managing a support and infrastructure team, and modernizing the systems.

IT Infrastructure and Operations Lead @ Essentiel Antwerp – Kadine BVBA
01 April 2018 - 30 November 2018
Supervision of IT infrastructure and management of a team, including maintenance and backup system management.
Senior Network Supervisor @ QBE Europe Secura Branch
01 September 2011 - 30 April 2018
Global supervision of IT infrastructure, server installation, system virtualization, and maintenance.
Service Engineer/Project Manager @ Orange Telecom by Alten
01 July 2011 - 30 September 2011
Follow up on the installation of Telecom services and management of technician calendars.
Helpdesk en Systeem Administrator @ Through Dilaco by Toerisme Vlaanderen
01 April 2009 - 31 January 2011
Support and maintenance for 200 users, handling various IT-related issues.
Education experience
Since 1999
Computing analysis and programming @ EPFC
01 January 2010 - 01 January 2010

Economy and Maths @ Lycée Français de Belgique Jean Monnet
01 January 1999 - 01 January 1999
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