Ziad Boudouma

IAM specialist @ AXA Group Operations

Brussels, Belgium

Young professional, 25 years old, with a Master's degree in Systems, Networks and Security, with nearly 5 years' experience in IT, currently IAM Specialist at AXA Group Operations. Passionate about IT security and access management, I want to strengthen data protection and improve security systems within an innovative company. Ambitious, I'm determined to evolve in a stimulating technological environment, while bringing significant added value to my future employer.

Top roles

Application/Solution Architect< 2 years

Helpdesk / Support< 2 years

Security

Cybersecurity

Business Intelligence

SAS

Miscellaneous

ITIL

Systems

Active Directory / Windows Server

Back-end

PowerShell

Cloud

ServiceNow

Language

Fluent English

English

Fluent

French

Fluent

Work experience

Since 2020

IAM specialist @ AXA Group Operations

01 July 2023 -

Management of server administrator accounts, CyberArk support accounts. Manage service and application accounts. Manage Active Directory accounts and groups. Management of shared resources. Participation in projects designed to develop internal regulations and work tools. Participation in continuous improvement projects.

Workplace Support Analyst @ AXA Group Operations

01 January 2021 - 30 June 2023

Answering incoming calls and e-mails from customers reporting a problem or service request. VIP contact in the event of a major incident or request for assistance.

Local Support @ AXA Group Operations

01 March 2020 - 31 December 2020

Migration of computers to Windows 10, Skype Enterprise to Microsoft Teams and fixed telephony to softphone solution. Installation of switches and patching of Ethernet ports.

Education experience

Since 2020

Systems, Networks and Security @ IT Learning Campus of the Settat Faculty of Science and Technology, Rabat - Morocco

01 January 2021 - 01 January 2023

Master's degree focused on systems, networks, and security.

Computer Networks @ European Federation of Schools, Rabat - Morocco

01 January 2020 - 01 January 2021

European license in computer networks.