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IT Project Manager with proven success managing diverse projects in public lighting, tunnel management, intelligent dynamic traffic systems, and trajectory control systems for clients such as Vlaams Verkeerscentrum, NATO, and Federale Politie. Skilled in stakeholder engagement, budget and resource management, and timely project delivery. Experienced in both Agile and Waterfall methodologies, capable of leading multiple complex projects simultaneously, while ensuring quality, customer satisfaction, and clear communication across teams.
System Engineer experienced in server installation, configuration, and maintenance for critical infrastructures serving Vlaams Verkeerscentrum, NATO, and Federale Politie. Skilled in managing complex network environments, troubleshooting, and optimizing system performance to ensure reliability of traffic automation applications. Proficient in virtualization (VMware, Hyper-V), Linux server administration, storage configuration, and proactive system monitoring to minimize downtime and data loss. Collaborates effectively with developers and stakeholders to deliver scalable, high-performance solutions in fast-paced environments.
I have worked as a Service Desk Engineer, providing 1st and 2nd line support. In this role, I was responsible for diagnosing and resolving technical issues, as well as responding to user inquiries via phone, email, and in-person interactions. I gained extensive experience troubleshooting hardware and software issues, configuring and maintaining computer systems, and resolving network connectivity problems. My experience as a Service Desk Engineer has equipped me with the technical skills, communication abilities, and customer service mindset necessary to provide high-quality support to users and contribute to the success of any organization.
Project Management Professional
VMware Certification
Certified UEFA Management & Coaching
Network & System Administrator + Webmaster