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JH

Jeroen Habraken

Kayak and outdoor travelguide @ Travelbase
Limburg, Belgium

Top roles

Consultant (Specialist)2 - 5 years
Graphics / Web Designer< 2 years
Helpdesk / Support< 2 years
Network / Telecom Engineer2 - 5 years
Project / Program Manager< 2 years
Service Delivery Manager< 2 years
System Engineer / Administrator< 2 years
IT-Security2 - 5 years
Recruiter/HR< 2 years

Miscellaneous

ITIL
Distributed Systems
IT Project Management

Systems

Windows
Virtualization
Windows Server

Back-end

SQL

Business Intelligence

Business Intelligence

Security

Cybersecurity

Network/Telecom

Network
Language
Fluent English
English
Fluent
French
Fluent
Dutch
Fluent
German
Good
Work experience
Since 1999
Kayak and outdoor travelguide @ Travelbase
01 August 2024 - 01 September 2024

Guiding groups of sportive tourists through world heritage landscape of the Norwegian fjords by kayak (+/- 90 km), in combination with camp- and hiking.

Medical ICT Integrator @ ZNA
01 January 2021 - 01 January 2024

Project assistance of 2000+ medical devices in an ITIL environment in relation with a 4000+ Windows clients network while taking security into account.

Onsite Migration Engineer @ Engie
01 January 2019 - 01 November 2019

Domain migrations in a 12000+ PC’s migration project. Pilot script testing and debug of migration packages.

Onsite Roll-Out Engineer @ ISS
01 October 2018 - 01 December 2018

Full Windows 7 to Windows 10 migrations in 700+ PC’s migration project.

Onsite Support Technician @ Diebold-Nixdorf
01 September 2018 - 01 October 2018

Installing and supporting voting computers in municipalities for 2018, and 2019 local provincial, national and European elections.

Network Technician @ Vipassana Meditation Center Belgium
01 January 2018 - 31 January 2018

Reconfiguring and updating the LAN network. Fixed connections and WIFI equipment.

CAD-Drafter @ ISVAG
01 November 2017 - 30 November 2017

Vectorised hardcopy AS-built plans to AutoCAD format.

CAD-Drafter @ Electro Zwijsen
01 August 2017 - 01 September 2017

AutoCAD drafting/updating of the electro infrastructure for real estate projects.

Telecom Designer @ Elia
01 May 2015 - 01 March 2017

Telecom infrastructure study and design that arranges the high tension lines.

CAD-Drafter @ Electro Zwijsen
01 April 2015 - 30 April 2015

AutoCAD drafting/updating of the electro infrastructure for real estate project.

Construction Coordinator @ Own restauration project
01 June 2013 - 01 March 2015

Planning and coordination on construction site of a heritage building.

Telecom Designer @ Belgacom
01 November 2010 - 01 May 2013

Telecom infrastructure study and design of copper network.

Wintel field Desktop Engineer @ Mood Media
01 November 2009 - 01 December 2009

Provided planned onsite interventions for their customers mainly concerning their (also Wintel based) audio/IT/Multimedia equipment.

Datacenter technician @ Rackboost
01 July 2008 - 01 October 2008

Led full-scale architecture and deployment of a new infrastructure.

Operational Change Manager @ BASE
01 January 2008 - 01 June 2008

Directed maintenance and operations for the GSM network.

IT Consultant @ INFOSERVE IT RESOURCING
01 January 2004 - 01 January 2008

Managed short-term and long-term client engagements for key customers.

European Helpdesk @ Coca-Cola Enterprises
01 May 2007 - 01 December 2007

Provided support across international locations in three languages.

Wintel System Administrator @ BASES AC Nielsen
01 April 2007 - 30 April 2007

Provided onsite support for hardware, software, network, remote access, and telecommunications problems.

Lotus Notes Administrator @ BASF IT Services
01 October 2006 - 01 March 2007

Administered and supported Lotus Notes 6.5.

Lotus Notes Administrator @ Bayer
01 April 2006 - 01 September 2006

Delivered critical support for Lotus Notes 5 / 6.5.

Wintel Field Support Engineer @ Lyondell
01 August 2005 - 01 November 2005

Oversaw handling and resolution of trouble tickets.

Visio Drafter @ Bayer
01 November 2004 - 01 June 2005

Pioneered an initiative to create a web-accessible documentation system.

Lotus Notes Administrator @ Bayer
01 July 2004 - 01 October 2004

Orchestrated administration and maintenance of Lotus Notes.

B2B Qualifier @ SITEL
01 March 2003 - 01 June 2004

Spearheaded a project with Hewlett-Packard.

Junior Wintel System Administrator @ Techdata
01 June 2000 - 01 July 2001

Answered help desk calls and e-mails.

2nd Line Wintel Support Engineer @ BBL
01 November 1999 - 01 April 2000

Supported user laptops and PCs.

1st Line Support Engineer @ Interbrew
01 April 1999 - 01 October 1999

Managed first-line helpdesk / telephone support.

CAD-Drafter @ Interelectra
01 March 1999 - 31 March 1999

Integral in the AutoCAD design of a cabling network.

Education experience
Since 2001
Architectural Arts (AutoCAD Designer) @ Kunstschool – Genk
01 January 2005 - 01 January 2007

A2 Architectural Arts degree.

ITIL certification @ Unnamed Institution
01 January 2001 - 01 January 2003

Achieved ITIL certification.

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