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Analyze business processes and gather requirements to develop strategic solutions that align with organizational goals. Design and maintain interactive dashboards and reports using Power BI and Tableau for real-time decision-making. Utilize SQL for data extraction, transformation, and validation to support business intelligence initiatives. Collaborate with cross-functional teams to streamline workflows, optimize operations, and enhance system efficiency. Leverage JIRA and Confluence for documentation, requirement tracking, and agile project management. Drive process automation and implement data governance best practices to ensure data accuracy and integrity.
Designed and maintained MicroStrategy Reports and Dossiers to support business intelligence and digital transformation initiatives. Gathered, analyzed, and documented business and functional requirements to develop effective reporting solutions. Modeled business processes using BPMN and UML, ensuring alignment between business needs and technical implementation. Conducted workshops with stakeholders to translate business needs into structured user stories and queries. Utilized MicroStrategy, SQL, and Excel for data extraction, validation, and reporting to support decision-making. Collaborated with cross-functional teams to optimize business processes and enhance system efficiency. Implemented data governance and automation strategies, ensuring accuracy and efficiency in reporting workflows. Managed requirements tracking and project documentation using JIRA and Confluence in an Agile environment. Provided end-user support, including UAT testing, training materials, and process documentation.
Performing ETL operations on financial datasets to improve data quality scores through Excel and Tableau. Hands-on experience with the Salesforce application along with its Data Groomer tool to create models for data cleaning and transforming. Proficient in using Excel worksheets for data management. Developed decision-making reports and visualization dashboards for data remediation and key performance indicators (KPIs) in Salesforce along with Power BI. Collaborated with development teams in designing and developing custom objects user interface in Salesforce. Built a complex dashboard and automated updates for workforce managers using Tableau to reflect data about customer contacts and support information. Maintained up-to-date documentation on reporting processes on SharePoint.
Designed and maintained Power BI dashboards to monitor key performance indicators and optimize business strategies. Conducted market research and competitive analysis to provide insights for business expansion. Assisted in product development by analyzing user needs and collaborating with development teams. Developed sales and operations strategies based on data-driven insights.
Conducted functional testing, Jaspersoft report testing, and Agile QA processes. Managed test cases and defect tracking using JIRA, Zephyr, and Confluence. Supported the DevOps team in setting up QA test environments, database testing with PostgreSQL and VoltDB. Provided detailed test reports and process improvements to enhance software quality.
Grade - 2:1

Grade - 1:1
Grade - 1:1