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GG

Glenn Goelen

IT Support Engineer @ Trivec
Antwerp, Belgium

Top roles

Helpdesk / Support2 - 5 years

Miscellaneous

IT Service Management
Technical Support
Troubleshoot

Systems

Windows
Microsoft 365 / Office 365

Network/Telecom

Network
Language
Native Dutch
Dutch
Native
English
Good
French
Average
German
Average
Work experience
Since 2022
IT Support Engineer @ Trivec
01 January 2024 -

Engaged in IT support and helped in the implementation of IT projects.

IT 1st line @ GoIT
01 January 2023 - 31 December 2024

Assisted in resolving user issues and maintaining IT systems.

IT Support @ SmetGroup
01 January 2022 - 31 December 2023

Provided technical support and troubleshooting for various IT issues.

Education experience
Since 2013
PC Technician @ Encora Berchem
01 January 2021 - 31 December 2022

Achieved a certificate in PC technology.

Security Professions @ Heilig Graf Secundair Turnhout
01 January 2017 - 31 December 2017

Earned basic certification in security.

Languages @ Sint-Jan Berchmanscollege Mol
01 January 2015 - 31 December 2016

Completed language studies.

Commerce @ Sint-Jan Berchmanscollege Mol
01 January 2013 - 31 December 2015

Graduated with a focus on commerce.

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