Top roles
Helpdesk / Support2 - 5 years
Miscellaneous
IT Service Management
Technical Support
Troubleshoot
Systems

Windows

Microsoft 365 / Office 365
Network/Telecom
Network
Language
Native Dutch
Dutch
Native
English
Good
French
Average
German
Average
Work experience
Since 2022
IT Support Engineer @ Trivec
01 January 2024 -
Engaged in IT support and helped in the implementation of IT projects.
IT 1st line @ GoIT
01 January 2023 - 31 December 2024
Assisted in resolving user issues and maintaining IT systems.
IT Support @ SmetGroup
01 January 2022 - 31 December 2023
Provided technical support and troubleshooting for various IT issues.
Education experience
Since 2013
PC Technician @ Encora Berchem
01 January 2021 - 31 December 2022
Achieved a certificate in PC technology.
Security Professions @ Heilig Graf Secundair Turnhout
01 January 2017 - 31 December 2017
Earned basic certification in security.
Languages @ Sint-Jan Berchmanscollege Mol
01 January 2015 - 31 December 2016
Completed language studies.
Commerce @ Sint-Jan Berchmanscollege Mol
01 January 2013 - 31 December 2015
Graduated with a focus on commerce.
Connect with Glenn Goelen