Top roles
Incident & Problem Manager5 - 10 years
Miscellaneous
IT Service Management
ITIL
Language
Native Dutch
Dutch
Native
English
Fluent
French
Good
Portuguese
Average
Work experience
Since 2019
Service Manager @ SIEMENS
19 February 2019 - Present

Education experience
Since 1998
ITIL 4 Foundation @ Axelos
01 January 2022 - 01 January 2022
ITIL 4 Foundation.
ITIL Operational Support and Analysis @ EXIN
21 June 2016 - 23 June 2016
ITIL Operational Support and Analysis.

ITIL V3 Foundation @ Global Knowledge
01 May 2014 - 01 May 2014
ITIL V3 Foundation.
PC and Network Security @ VDAB (Employment Services)
01 October 2010 - 01 January 2011
Windows Server 2008, Cisco (CCNA Security).
PC and Network Technician @ VDAB (Employment Services)
01 November 2008 - 01 April 2009
Windows XP, Computer hardware.
Office Management BA @ Katholieke Hogeschool Mechelen (KHM)
01 January 2007 - 01 January 2008
Inter-cultural relationship management.
Translator BA @ Hoger Instituut voor Vertalers en Tolken (HIVT)
01 January 2006 - 01 January 2007
Languages.
High School - Office @ Vrije Handels- en Technisch Instituut (VHTI)
01 January 1998 - 01 January 2006
General Administration.
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