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Khalida Es Seghir

Claims Handler @ Dieterens Leas-VAB (KBC Leas) + Leaseplan
Brussels, Belgium

Freelance Consultant with experience in claims handling, customer service, and administrative support. Strong communication skills and expertise in various software applications.

Top roles

Consultant (Specialist)< 2 years

Sales

Customer Service
Communication skills

Back-end

SQL

Microsoft Dynamics 365

MS Exchange Server

SAP

SAP

Systems

Internet of Things (IoT)
Language
Fluent French
French
Fluent
Dutch
Fluent
Work experience
Since 2015
Claims Handler @ Dieterens Leas-VAB (KBC Leas) + Leaseplan
01 February 2023 - 01 January 2024

Evaluating and determining liability for claims and communicating with insurers.

Claims Handler @ Arval
01 July 2022 - 01 February 2023

Opening and managing claims, and communicating with insurers.

Claims Handler @ Various
01 June 2018 - 01 July 2022

Management of insurance policies and client communication.

Dossierbeheerder @ AXA (Protexis)
01 December 2016 - 01 June 2018

Managed life insurance claims.

Klantendienstmedewerker @ Sodexo
01 June 2016 - 01 September 2016

Customer contact and document management.

Dossierbeheerder @ Corona Direct
01 January 2015 - 01 June 2016

Contract and offer management.

Klantendienstmedewerker @ worldline
01 September 2015 - 01 January 2016

Handled client queries and complaints.

Education experience
Since 2007
Broader Language Studies @ Vrije Universiteit Brussel
01 September 2014 - 01 June 2015

Graduated with a bachelor in language studies.

Linguistics @ Vrije Universiteit Brussel
01 September 2014 - 01 June 2014

Specialized in linguistics.

General Education @ Sint Guido Instituut
01 September 2007 - 01 June 2012

Completed secondary education.

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