Top roles
Service Delivery Manager2 - 5 years
Data Protection Officer (DPO)5 - 10 years
Miscellaneous
Database
GDPR
Systems

Microsoft SQL Server

Microsoft 365 / Office 365
Cloud

Azure
Security
Cybersecurity
Language
Native Portuguese
Portuguese
Native
English
Fluent
Dutch
Good
Spanish
Good
Work experience
Since 2014
01 September 2024 - 31 March 2025
Steering the company data protection initiatives, ensuring compliance with GDPR.
Account manager @ ITCE
01 November 2017 - 30 September 2024
Started as service desk leader and became service desk manager; focused on GDPR compliance.

IT Officer, Service Experience Engineer @ Sitecore
01 January 2018 - 31 December 2023
Provided support to EMEA users; managed IT asset management.

IT Analyst @ Adecoagro - Brazil
01 April 2014 - 30 September 2015
Provided second line support for Windows on-prem infrastructure; managed compliance audits.
Education experience
Since 2005
Dutch @ CVO Ivoran School
01 January 2018 - 31 December 2018
Completed Dutch language course, level 2.3.
Data Protection Officer @ Deloitte European Privacy Academy
01 January 2018 - 31 December 2018
Obtained certification for Data Protection Officer.
Dutch @ LBC School
01 January 2017 - 31 December 2017
Completed Dutch language course, level 2.2.
Computer Science @ Estácio University
01 January 2005 - 31 December 2008
Bachelor's in computer science.
Connect with Felipe Andrade