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Carole Pepe

@ SWIFT
Brussels, Belgium

Consultant - Help People and Organizations to Get Better. Agile Coaching – Leadership – Project Management

Top roles

Project / Program Manager2 - 5 years
Agile Coach2 - 5 years
Scrum Master< 2 years

Miscellaneous

Project Management
IT Project Management
Organizational Skills
Communication and Relationship-Building Skills
Critical thinking
APIs
Chatbot
Database
Teaching skills
Human-computer interaction
IT Service Management
System design

Cloud

Cloud
Docker
IaaS / PaaS / SaaS

Mgmt Frameworks

Management Frameworks
PMBOK
Prince 2

Systems

Microsoft 365 / Office 365
Middleware
Version Control System (VCS)

Sales

Communication skills
Customer Service
Business Development

Modeling Languages

UML
BPM / BPMN

Agile

Agile/Scrum
Kanban

Back-end

Artificial intelligence
Elasticsearch

Enterprise Tools

Waterfall
Togaf

Security

Cybersecurity

ERP

ERP

ETL Datawarehouse

ETL / Datawarehouse
Language
Native French
French
Native
English
Fluent
Work experience
Since 2011
01 February 2023 - 01 February 2025

Coach for the Data & Services Tribe, Fraud, Sanction & Compliance. Supporting migration needs toward ISO 20022. Integrating new products on a data management platform.

01 July 2022 - 01 December 2022

Delivering a new version of the mobile app. Acting as a servant leader to solve team impediments.

01 February 2020 - 01 June 2022

Coaching 5 teams with self-management techniques to maximize autonomy. Supporting the implementation plan with vaccine sites.

01 July 2018 - 01 December 2019

Promoting agile principles and practices through multiple Proof of Concept delivery.

01 June 2016 - 01 June 2018

Setting new industry standards for customer experience; building a new professional market landscape.

01 July 2015 - 01 June 2016

In charge of administrative simplification projects.

01 January 2014 - 01 June 2015

Managing and delivering various range of E2E projects.

01 June 2013 - 01 December 2013

Joint-venture creation for mobile payment.

01 April 2013 - 01 May 2013

Data Quality assessment and PMO tools setup.

01 August 2011 - 01 November 2011

Building a framework for IT advisory services.

01 April 2011 - 01 July 2011

Managing innovation strategy and recommendations.

01 January 2011 - 01 March 2011

Examining KPMG's knowledge management strategy.

Education experience
Since 2006
Managing Innovation @ National School of Business of Bangalore & ESC PAU Business School
01 January 2011 - 01 January 2012

M.B.A. in partnership with IBM.

Management @ ESC PAU Business School, France
01 January 2008 - 01 January 2012

Master Degree with major tracks in Entrepreneurship and Knowledge Management.

Management @ ESC PAU, France
01 January 2008 - 01 January 2009

Bachelor Degree including 7 months of business travel.

History & Geography @ Lorraine University Solcy - Metz, France
01 January 2006 - 01 January 2008

Bachelor Degree.

Literature and Human Sciences @ Lycée Georges de la Tour - Metz, France
01 January 2006 - 01 January 2008

Two years of Grande Ecole preparatory class.

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