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Diedelinde Pollentier

Business Process Manager @ CLdN Cargo NV
West Flanders, Belgium

Experienced Business Process Manager and Customer Service Manager with a strong background in multimodal transport solutions, project management, and process optimization.

Top roles

Business Analyst5 - 10 years

Miscellaneous

DevOps
Excel
Project Management

Agile

Agile/Scrum

Modeling Languages

BPM / BPMN
Language
Native Dutch
Dutch
Native
English
Good
French
Good
German
Average
Work experience
Since 2018
Business Process Manager @ CLdN Cargo NV
22 May 2018 - Present
Education experience
Since 1999
Bedrijfsbeheer, optie marketing @ Hogeschool West-Vlaanderen
01 September 2001 - 30 June 2004

Graduated with honors in Business Administration focusing on Marketing.

Toegepaste Economische Wetenschappen @ Universiteit Gent
01 September 2000 - 30 June 2001

Completed coursework in Accounting, Business Management, and Economics.

Ecoman Intensief @ EHSAL
01 September 1999 - 30 June 2000

Participated in immersive computer-assisted simulations on business management.

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