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Systems
Windows Server
Active Directory / Windows Server
Internet of Things (IoT)
Microsoft 365 / Office 365
Cloud
Azure
Microsoft Dynamics 365
M365
IT operations specialist @
01 January 2024 - 31 December 2024
IT Operations Specialist at 3D Systems, providing 2nd line support in a hybrid environment with a focus on Microsoft 365 and endpoint management.
Servicedesk Agent @
01 April 2022 - 31 December 2023
Supporting end users in their IT problems and managing access management of ICT systems.
IT Support @
01 November 2021 - 31 March 2022
Provided first line support for 350 different customers in a variety of IT tools.
IT Support @
01 January 2021 - 30 September 2021
Responsible for all IT activities across 30 different warehouses.
IT Support @
01 April 2020 - 31 December 2020
Played a support role at a consultancy for various incidents across Windows 10, Active Directory, and O365.
IT and Technical Support @
01 October 2018 - 01 January 2020
Involved in helping customers, diagnosing software and hardware issues.
Industrial Engineering, Electromechanics @
01 September 2014 - 30 June 2018
Completed up to 3rd year with involvement in a project developing a solar-powered cart.
31 August 2013 - 30 June 2013
Successfully completed studies in general secondary education (Economics-Mathematics).