Top roles
Helpdesk / Support< 2 years
Process Analyst2 - 5 years
System Engineer / Administrator< 2 years
Systems

SharePoint
Active Directory / Windows Server
Back-end

SQL
SAP

SAP
Business Intelligence

Power BI
Microsoft Dynamics 365
M365
Language
Fluent Dutch
Dutch
Fluent
English
Good
Work experience
Since 2015
System Engineer @ Madict
01 November 2024 - 31 December 2024
Provided Level 1 and Level 2 IT, network and server management for clients. Delivered remote or onsite IT service.
IT Support Engineer @ Sopra Steria / Tobania
01 September 2023 - 30 November 2024
Provided Level 1 and Level 2 IT support for internal employees. Handled hardware and software support, user and license management.
Business Support Officer @ Tobania
01 September 2022 - 01 September 2023
Offered consultancy for client Argenta. Provided Level 1 support for internet banking, application issues, account inquiries.

Process Operator/ Shift Supervisor @ Pani Flower
01 April 2017 - 01 September 2022
Responsible for production planning, overseeing production, troubleshooting issues.
Operator/ Process Operator @ Pani Flower
01 December 2015 - 01 March 2017
Managed production, identified and resolved issues, operated machines.
Education experience
Since 2012
Kantoor-Logistiek @ Scheppersinstituut
01 June 2012 - 30 June 2012
Specialization in office logistics.
Connect with Glenn Gallemaert