Top roles
Miscellaneous
IT Service Management
Technical Support
Troubleshoot
Systems
Hardware
Microsoft 365 / Office 365
Sales
Customer Service
01 March 2005 -
Managed a successful on-boarding experience for new customers, diagnosed service issues, answered support calls, and provided computer and technology support.
01 February 2000 - 01 June 2004
Learned maintenance and configurations, installed hardware, provided IT product information, and suggested improvements.
01 September 1997 -
Microsoft word @
01 August 1997 -
Computer hardware & Networking @
01 January 1997 -
Computer Training Course @
01 January 1996 -
01 December 1994 -