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Karol Michalski

IT Service Desk Technician @ Verisure
Antwerp, Belgium

Technology and computers have always been my greatest interests since childhood. In the meantime, after gaining my first hands-on experience in the IT sector, I’m now looking to build on that foundation. I believe that I am quite versatile and not afraid to take on new challenges.

Top roles

Helpdesk / Support2 - 5 years

Back-end

ASP.NET
C#
Java

Front-end

HTML

Microsoft Dynamics 365

MS Exchange Server

Systems

Active Directory / Windows Server
Language
Native Polish
Polish
Native
English
Fluent
Dutch
Fluent
French
Good
Work experience
Since 2018
IT Service Desk Technician @ Verisure
01 November 2020 -

First and second-line IT support for 600+ employees in Belgium, working with Jira, Active Directory, Microsoft Azure, Samsung Knox, Intune, O365, and various internally developed programs.

Check-in Agent (student) @ AVIS Belgium
01 July 2019 - 31 July 2019

Involved in the same responsibilities as during the previous role.

Check-in Agent (student) @ AVIS Belgium
01 August 2018 - 31 August 2018

Responsible for inspecting cars for damage and maintaining order in the parking lot.

Education experience
Since 2014
Computer Science @ UCLL (UC Leuven-Limburg)
01 September 2018 - 30 June 2020

Switched from a professional bachelor in Computer Science to an associate degree, completed in 2 years. Worked on a web application to track and document workplace injuries.

Commerce @ ZAVO Secundair
01 September 2014 - 30 June 2017

Completed TSO 3rd degree Secondary Education in Commerce.

Connect with Karol Michalski

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