Top roles
Network/Telecom
Avaya
GSM/GPRS/EDGE
VoIP
Business Intelligence
SAS
Systems
Active Directory / Windows Server
Miscellaneous
Troubleshoot
01 October 2018 -
Providing and delivering Managed Services for platforms such as Avaya Aura, AudioCodes, and Genesys Cloud CX.
01 November 2018 - 30 September 2018
Provided technical support and performed regular maintenance for a range of systems including Avaya products.
01 October 2015 - 31 August 2017
Focused on migration projects and upgrading communication systems.
01 January 2012 - 31 August 2014
Daily management and support of communication platforms.
01 March 2010 - 31 December 2010
Management and optimization of Avaya systems.
01 November 2002 - 31 March 2010
Started career in Avaya Telecom, gaining valuable practical experience.